We’re based in the south east of England in the town of Tunbridge Wells. If you’re in the area pop in for a cup of tea and a finger biscuit.

Easterling,
Kingswood Road,
Tunbridge Wells,
Kent, TN2 4UJ

We encourage our customers to share their valuable feedback, by taking the time to do so it helps us to better-understand your needs and preferences.

Our Commitment to Customers

At Clockhouse, our mission is to provide exceptional creative solutions while ensuring an outstanding experience for our valued customers. We are dedicated to fostering trust, transparency, and collaboration throughout our partnership with you. Our commitment to customers is built upon the following principles:

1. Excellence in Creativity:
We are passionate about creativity and strive for excellence in every project we undertake. Your vision and objectives are at the heart of our creative process, and we work diligently to deliver innovative solutions that exceed your expectations.

2. Clear Communication:
Open and honest communication is paramount to a successful partnership. We promise to keep you informed at every stage of your project, ensuring that you have a clear understanding of progress, timelines, and any potential challenges.

3. Tailored Solutions:
We recognize that every client is unique. Our team is dedicated to tailoring our creative services to your specific needs, ensuring that the final product aligns perfectly with your brand identity and goals.

4. Timely Delivery:
We understand the importance of deadlines. We commit to delivering your projects on time, without compromising on quality. If unforeseen circumstances arise, we will communicate promptly and work together to find a suitable solution.

5. Quality Assurance:
Our work is a reflection of our commitment to quality. We rigorously review and test every deliverable to ensure it meets our high standards and your requirements. Your satisfaction is our priority.

6. Responsiveness and Support:
Your questions, concerns, and feedback are important to us. We pledge to be responsive to your inquiries and provide ongoing support even after the completion of your project.

7. Privacy and Confidentiality:
We respect the confidentiality of your sensitive information and data. Your trust is paramount, and we take all necessary measures to protect your privacy.

8. Continuous Improvement:
We are dedicated to continually improving our services and processes. Your feedback is invaluable in helping us enhance our offerings and better serve your creative needs. By choosing Clockhouse, you can trust that our commitment to customers is unwavering. We look forward to collaborating with you, bringing your creative ideas to life, and ensuring your complete satisfaction throughout our partnership.

Sincerely,

Clockhouse Productions